This Privacy Policy explains how Cavok Ltd (“Company,” “we,” “our,” or “us”) collects, uses, stores, protects, and shares information when you use the CloudBaseGA mobile application (“App”).
By using the App, you agree to the practices described in this Privacy Policy.
We may collect the following categories of information:
Information that can identify you directly or indirectly, including:
• Full name
• Email address
• Phone number
• Username or account credentials
• Billing or payment information
• Customer support communications
We may automatically collect:
• Device type and model
• Operating system version
• Mobile network information
• IP address
• App version
• Device identifiers
• Crash logs and diagnostics
• Language and timezone settings
Information regarding how you interact with the App, such as:
• Features accessed
• Screens viewed
• Session duration
• Clickstream and interaction data
• Preferences and settings
If enabled by you, the App may collect:
• Precise GPS location
• Approximate location derived from IP address
Location access is only collected with your explicit permission and can be disabled through device settings.
We treat sensitive data with heightened care and apply the following safeguards:
We collect sensitive data only when:
• It is necessary for providing core functionality; and
• You have provided explicit, informed consent.
We collect only the minimum sensitive information necessary for the intended purpose.
Sensitive data is used solely for:
• Delivering requested services
• Security and fraud prevention
• Legal or regulatory compliance
• Improving app functionality where permitted
We do not sell sensitive personal data.
Sensitive data is protected using:
• Encryption in transit and at rest
• Access controls and authentication
• Secure cloud infrastructure
• Regular security reviews and monitoring
Sensitive information is shared only:
• With authorized service providers under confidentiality obligations
• When legally required
• With your explicit permission
Sensitive data is retained only as long as necessary for the purposes described in this Policy or as required by law.
We may use collected information to:
• Provide and maintain the App
• Create and manage user accounts
• Process transactions
• Personalize user experience
• Improve features and performance
• Provide customer support
• Send service-related notifications
• Detect fraud, abuse, or security incidents
• Comply with legal obligations
If you are located in the European Economic Area (EEA), we process personal data under the following legal bases:
• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Protection of vital interests
We may share information with:
Third-party vendors assisting with:
• Hosting
• Analytics
• Payment processing
• Customer support
• Cloud storage
• Security monitoring
These providers may access information only to perform services on our behalf.
We may disclose information if required by:
• Law
• Court order
• Government request
• Regulatory authority
Information may be transferred in connection with:
• Merger
• Acquisition
• Asset sale
• Clickstream and interaction data
• Corporate restructuring
We implement reasonable administrative, technical, and organizational safeguards to protect your information, including:
• Encryption
• Firewalls
• Secure authentication
• Access limitations
• Security audits
• Incident response procedures
However, no method of electronic transmission or storage is completely secure.
We retain personal information only for as long as necessary to:
• Provide services
• Resolve disputes
• Enforce agreements
When information is no longer needed, we securely delete or anonymize it.
Depending on your jurisdiction, you may have the right to:
• Access your personal data
• Correct inaccurate data
• Delete your data
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability
• Lodge complaints with regulators
To exercise these rights, contact us at: [email protected]
The App is not intended for children under the age of 13 (or higher age where required by local law).
We do not knowingly collect personal information from children without appropriate parental consent.
If you believe a child has provided personal information, contact us so we can remove the data.
Your information may be processed and stored in countries outside your jurisdiction. Where required, we implement safeguards such as:
• Standard Contractual Clauses (SCCs)
• Adequacy decisions
• Contractual protections
The App may integrate with third-party services such as analytics, payment processors, or social platforms. Their privacy practices are governed by their own privacy policies.
Examples may include:
• Analytics providers
• Cloud hosting providers
• Advertising partners
• Authentication services
The App may use:
• SDKs
• Cookies
• Pixels
• Local storage
• Device identifiers
These technologies help us:
• Analyze usage
• Improve performance
• Personalize experiences
• Maintain security
You may manage permissions through device settings where applicable.
We may update this Privacy Policy periodically. Updates will be posted within the App or on our website with a revised effective date.
Continued use of the App after changes constitutes acceptance of the updated Policy.
If you have questions regarding this Privacy Policy, contact us at:
Cavok Ltd
3 Latymer Close, Weybridge, United Kingdom
[email protected]
https://www.cloudbasega.com